Lynne Featherstone

Muswell Hill and Highgate Area Assembly. Tonight is Royal Mail services in the area, recycling, mental health … and a presentation on Haringey’s new website.

I listened to the two women from the Royal Mail vaguely trying to reassure people that everything would be allright once they got rid of casuals and had well-trained and permanent staff in place. Well – yes – but when will that be?

I have had lots of dealings with the Royal Mail on behalf of residents and ‘Customer Services’ just write a letter (standard type) saying your complaint will be answered – and then … nothing.

Normally I can eventually get a proper reply, but every member of the public should also have no problem in getting their complaint properly addressed.

But most important news of the evening – Labour does a u-turn on bulky rubbish charges. For years they’ve been insisting on the council charging £15 for collecting bulky rubbish from residents. The result? The number of collections has nose-dived, there’s more illegal dumping and Haringey Council has to spend lots of money on collecting dumped rubbish. At last they’ve seen the light – and some free collections are being introduced in April. Victory!