Comments on: Does ICSTIS know what it's got wrong? http://www.lynnefeatherstone.org/2007/08/does-icstis-know-what-its-got-wrong.htm Liberal Democrat MP for Hornsey and Wood Green Fri, 10 Feb 2012 14:02:44 +0000 hourly 1 http://wordpress.org/?v=3.1.3 By: Paul http://www.lynnefeatherstone.org/2007/08/does-icstis-know-what-its-got-wrong.htm/comment-page-1#comment-611 Paul Sun, 05 Aug 2007 14:51:00 +0000 http://localhost/wp28/?p=1301#comment-611 The Icstis model of regulation does not work because it treats all complaints as consumer complaints when many are in fact allegations of criminal theft.<br/><br/>Look at the Icstis/Opera case from <br/>13 September 2006.<br/><br/>Background<br/><br/>Complaints were received regarding an unsolicited text message sent to their mobile phones, which charged them 50p for its receipt. It appeared that only customers on the Orange mobile network were targeted.<br/>The message stated – ‘Update: Your services have been modified. Please turn the handset off, then back on, for any changes to take effect’<br/><br/>Sanction<br/><br/>Opera Telecom were fined £30,000 and issued with a formal reprimand. In addition, access to the service was barred indefinitely as it could never be seen to be compliant.<br/><br/>The "service" was an obvious case of fraud why didn't Icstis refer the matter to the police? The Icstis model of regulation does not work because it treats all complaints as consumer complaints when many are in fact allegations of criminal theft.

Look at the Icstis/Opera case from
13 September 2006.

Background

Complaints were received regarding an unsolicited text message sent to their mobile phones, which charged them 50p for its receipt. It appeared that only customers on the Orange mobile network were targeted.
The message stated – ‘Update: Your services have been modified. Please turn the handset off, then back on, for any changes to take effect’

Sanction

Opera Telecom were fined £30,000 and issued with a formal reprimand. In addition, access to the service was barred indefinitely as it could never be seen to be compliant.

The “service” was an obvious case of fraud why didn’t Icstis refer the matter to the police?

]]> By: dreamingspire http://www.lynnefeatherstone.org/2007/08/does-icstis-know-what-its-got-wrong.htm/comment-page-1#comment-610 dreamingspire Fri, 03 Aug 2007 13:27:00 +0000 http://localhost/wp28/?p=1301#comment-610 How Thatcherite the last 10 years became: don't fetter business when it finds a way of making money. Or, at least, only do it if you can blame someone else (e.g. the EU). Still, it will be sad to lose those phone-in prize draws (sorry, competitions) where the £1 a throw will have more than paid for the prize so that the company donating the prize gets loads of free advertising. How Thatcherite the last 10 years became: don’t fetter business when it finds a way of making money. Or, at least, only do it if you can blame someone else (e.g. the EU). Still, it will be sad to lose those phone-in prize draws (sorry, competitions) where the £1 a throw will have more than paid for the prize so that the company donating the prize gets loads of free advertising.

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