Lynne Featherstone

First Capital Connect are consulting! Be afraid – be very afraid! They are proposing to reduce their ticket office times – very significantly – with:

53 hours reduction a week at Alexandra
26 at Harringay
29 at Hornsey
4 at Bowes Park

This is just diabolical. The point of staffing on a ticket office is not only about selling tickets – it’s about safety. And that is a key issue in terms of getting people onto public transport and making them feel safe. CCTV cameras may identify a criminal – but they won’t run to anyone’s rescue.

These are serious cuts in staffing and our prime concern has to be people’s safety and feeling of safety. Dark, lonely and unmanned – how inviting is that?

The consultation ends at the beginning of February – so here are the details of how to let First Capital Connect know what you think of their proposals – write to to Passenger Focus, Freepost, RRRE-ETTC-LEET, PO Box 4257, Manchester, M60 3AR to arrive by February 3.

Comments

1. LibCync says:

   17 January 2009 at 7:48 pm

   At Hertford North station there is a sign up that says the address to write to is:

   LondonTravelWatch
   6 Middle Street
   LONDON
   EC1A 7JA

   enquiries

   Same details at: http://www.londontravelwatch.org.uk/news.php?id=627
2. Lynne Featherstone MP says:

   18 January 2009 at 11:47 am

   Am looking into this as both London Travelwatch and Passenger Focus (the independent national rail watchdog) are consulting.

   I want to make sure who is leading and whether both will join forces etc. Thanks for flagging this up.